If your vehicle has experienced hail damage — which is basically all Del Rio car/truck owners — there is a good chance you’ve made the acquaintance of PDR Pros owner Jason Schilling.
The Michigan-born and Del-Rio-raised Schilling is the owner of the successful business. And his business is prolific in scope, probably because he’s all about “customer first.”
“I guess my real enjoyment is taking care of the customers,” Schilling said. “You know, these people pay their monthly premium…to have insurance on something that they don’t want to have to pay for or have something happen. And then, when an incident actually happens, it’s an inconvenience for them. So what I like to try to do, is make the process as smooth as possible.”
PDR Pros absorbs client deductibles, eliminating any out-of-pocket expense. 
“So it’s a win-win-win situation for all my clients, and I always make myself available. So if there’s ever a warranty issue or if there’s ever a problem, I just fix it.”
A testament to his business and people acumen is that PDR Pros has taken him all over the country and to Australia multiple times.
“The traveling has been nice meeting different people all over the country, seeing different things, working on different cars, seeing different perspectives,” Schilling said. “That’s been real enjoyable as well.”
The genesis of PDR came by way of — go figure — a hailstorm.
“There was a major hailstorm in Del Rio in…I want to say it was 2002 when I got introduced to the paintless dent repair process and saw what those guys were doing,” Schilling said.
He committed himself to learning the trade, and PDR Pros was on the move. 
“And then I started traveling all over the country chasing hailstorms, fixing cars. I’ve been overseas fixing cars. I’ve fixed thousands of cars, brand-new cars for dealerships. And I’ve been doing that for quite some time now.”
Perhaps you’ve met Jason or know of him outside of PDR Pros. His involvement in Del Rio commerce is vast. His first job was with UPS before opening up a car audio/alarm store and embracing the world of entrepreneurship. Car stereos then became cell phones.
“And then I ventured into selling cellular phones, kind of like at the peak of the cell phone boom, and did really well, selling phones,” Schilling said. “And then I ended up buying a piece of property where I’m at now…and the cell phone business kind of started to fade out.”
Schilling later embarked into the digital sign space, building some of the digital billboards that are very visible in Del Rio today.  
“…the big one at the overpass. The other one at 1800 Veterans Boulevard. And then the other one down there at Thompson Tire. And so I sold those to a company called Cine Ad out of Houston.”
But it’s Del Rio that actually keeps him most busy these days.
“You can work as much as you want to work if you’re willing to drive and chase the storms,” Schilling said. “But here recently, I’ve been really, really fortunate. There was that big storm in Del Rio in 2020, which basically hit the entire county. If your vehicle was outside, it had hail damage.”
The work that resulted from that storm became so abundant that Schilling had to open his own body shop.  
“Oh, man, that was crazy. There was so much work,” Schilling said. “All the body shops that I typically do work for…they were so stacked up with work they couldn’t handle any of my work. So what I ended up doing is buying a piece of property going towards the base by that Texaco. And I remodeled that and bought some more land and turned it into a full-blown body shop.” 
So Schilling hasn’t had to leave Del Rio for work.
 “Well, I haven’t had to over the past four years because it just keeps haling in Del Rio.” 
The dent-repair specialist is grateful to Del Rio for playing a significant role in his journey. 
“And I’d like to say Del Rio has been really, really good to me. I’ve been blessed…most of the people in Del Rio are really great, great people. There’s the teachers in my life. The different authority figures in town have all had an impact and a positive influence on my life.” 

Professionally, Cory Taylor lives in a catch-22. Success is his reality, but maintaining it can be mentally and emotionally expensive. Especially, with just 25 employees or so. 
“The problem with that is trying to keep up with the demand…So if you tell people you’re too far behind, or it’s going to take X amount of time to get something done, you can lose the work,” said Taylor, the owner of Arc-Rite. “But you can also make somebody mad if you’re taking too long. It can be very stressful at times.”
Providing the needs of those requiring vehicle outfitting, commercial or retail, might seem like a straightforward undertaking, but think again. When a multitude of upgrades or changes are requested — for example, heavy-duty air compressors, diesel tanks, headache racks, work lights tied into the headache racks, running boards, tires, leveling kits and bumpers — it’s a monumental task to be sure. 
“And when there’s so many moving pieces to the puzzle when the fleets coming in and they’re not taking just one thing, they’re taking 40 things, from electrical to window tint to bumpers to the truck beds.”
And when a customer presents something new to Taylor, something he has never installed, it’s not a simple order. 
But Taylor relishes the challenge of a big ask. 
“We did one last week. A buddy of mine, a good customer of mine, bought a 2023 Expedition and wanted us to figure out a way to put Starlink on it. So we did an in-motion Starlink system on it. Let’s, give it a shot. It’s either going to work, or it’s not…if there’s one thing that I’ve always said is cool about us is every day is different. It’s never the same.”
Cory’s father, Clay, established Arc-Rite when the first George Bush was in office, as a one-bay muffler shop, before ultimately turning it into welding services for vehicle augmentation and improvement. Clay offered commercial services but primarily engaged the retail market. 
While continuing to serve the retail customer, Cory has focused efforts on expanding the commercial side of the business. The growth has been exponential. 
“From back then to now, it’s grown tremendously,” Cory said. “And now we’re in manufacturing and distribution. We distribute all over the country…running boards and headache racks and grill guards.”
Commercial fleet outfitting has been a boon for the Del Rio company.
“My thought is, if you become a necessity as opposed to just a straight luxury, then you know, you can be a lot busier,” he explained. “Companies need their trucks. They need them outfitted. They need to get on the road and start working and stuff like that.”
Arc-Rite manufactures and distributes to companies that sell Arc-Rite products.  
“So we’ve got our own product line. I mean, we’re blessed. We’ve got trucks coming in from all over Texas to get outfitted…We’ve been very consistent in progress.”
They’ve also grown into CNC plasma cut design as well, retaining an engineer on staff for blueprints and delineation, before fabricating prototypes in-house.
And Clay. “My dad, for sure…I mean, big shoes to fill. All I’m trying to do is fill those shoes and continue to grow it. Make him proud. You know what I mean?”
As far as the company’s growth, does Cory foresee Arc-Rite inhabiting the commercial outfitting space in other cities and regions? 
“Absolutely, 100%. I just want to keep expanding. I don’t want to stop expanding either…Recently, I’ve really been sitting back and trying to figure out if you can outgrow an area. So we have been looking into expanding into other cities as well. I just haven’t really taken that leap yet. But no, it’s definitely on the back burner for sure.”

The criminal justice system is perceived as a punitive dead end that offers little hope to the person arrested or criminally charged. Even when the offense is a misdemeanor or, in particular, a DWI.
But that narrative has changed in Val Verde County.
The Val Verde County DWI Specialty Court helps those who find themselves in a DWI situation. The specialty court is a state-funded program — through a grant from the governor’s office — that provides services to Val Verde County residents who could be or who are, in the criminal justice system due to a DWI.
“The difficulty is you’re dealing with individuals that have issues — not all of them — with alcohol and, or, drugs,” said Val Verde County Court at Law Judge Sergio Gonzalez. “Everything we do, it’s a team approach. “Everything we do is evidenced based…means that it’s worked before and it’s all data-driven…the percentages and the figures that have come out of this data is reflective that it’s an approach that works.”
The DWI specialty court team includes Gonzalez, a defense attorney, a prosecutor, an assigned probation officer, a licensed professional counselor, a coordinator and a case manager.
DWI offenders can enter the specialty court program as participants after an arrest and prior to charges being filed, (pre-adjudicative) or after charges, have been filed (post-adjudicative). They’re referred to the DWI court by a magistrate or justice of the peace. Gonzalez said the specialty court runs parallel to the criminal case where it monitors the person, performs risk assessments via urine analysis or swabs to detect specific levels of alcohol or drugs, and furnishes counseling. The court meets every two weeks and is well-equipped with updated information relevant to program participants.
“It’s worked out pretty good and provided a lot of services that typically you would never have for individuals that were in the criminal justice system for DWI,” he said.
The Val Verde County Specialty Court began in 2015 and is funded annually by the grant. Initially, 10-20 participants were in the court program, and now there are 47 with the total amount capped at 50 by the state. The court requires yearly authorization from the commissioners court to apply for the grant.
People who don’t reside in Val Verde County or have been arrested for drug-related or violent crimes are not eligible for the specialty court program. Also, potential participants are denied entry into the program if the team decides not to accept them after carefully evaluating two initial assessments that they’re required to undergo.
Another aspect of DWI circumstances is the suspension of a driver’s license. Anyone in Texas arrested for DWI will have their driver’s license suspended, Gonzalez said. The court encourages participants to get their license back as soon as possible. And it can help a participant recover normal license status.
“If we accept them into this program, we can write a letter to the justice of the peace and say, ‘Hey, this is what the program consists of, this is what we do. In lieu of this person successfully being a part of this program, are you willing to assist them? Either reducing their obligations to you, doing away with it altogether, as long as they successfully complete the program.’ And in some cases, they do,” he said.
Ultimately, the specialty court’s mission is to enhance public safety and reduce recidivism by offering to assist county residents who are program participants a chance to change their lives.
“We try and get their trust to let them know, ‘Hey, we’re here for you. We’re able to help you. Let us help you,’” Gonzalez said.

The Texas Times recently caught up with Del Rio City Councilperson-District 1, Fred Carranza, to discuss municipal business. While Carranza is looking forward to the potential implementation of future projects — constructing a greatly needed new community gym and an additional international bridge — there are still some issues and ongoing undertakings of immediate concern to folks. Carranza graciously answered our questions. [The interview has been edited due to length restrictions.

TT: What is the city’s singular, primary issue and the plan to address it?
FC: The primary issue I think that we’re currently facing…the Covid, of course. We have to talk about Covid, right? There’s no way around that. But I think we’ve done a pretty good job with it now that we’re getting enough vaccines. I know in the last couple of weeks we’ve gotten several thousand vaccines…we need to get as many people as we can two doses…we’ve got every kind of vaccine available. But that’s been a struggle because everybody needed it at first. We were trying to get the elderly done. Now we’ve opened it up to everybody…and I’m hoping by July that we’ll be pretty well caught up with the majority of citizens who want to get it already—vaccinated.

TT: What is the status of the road and infrastructure improvements?
FC: On the streets, I think that of course, there’s more work to do. That the city as a whole, we’ve invested millions of dollars in getting not just the streets but the infrastructure renewed or upgraded…the last five years I think we invested probably $20 million on streets…we still have some pockets and then you have to start redoing streets probably up here on the north side that are already getting a little older. We’ve worked on San Felipe quite a bit…we’re gonna be doing a bunch of streets on the south part of town because they’re in the greatest need right now.   
We did get the Qualia relief route done. That was long needed, and that was a project that had been there for 10 years or longer. I came on council and it was one of my priorities is to get that done and we were able to accomplish that with the support of the council. As we leave these projects behind longer and longer, the price gets more expensive and more expensive.
​
TT: Other significant issues...
FC: We’re also dealing with immigration…all of the immigrants that are coming across the border and how we’re gonna deal with that. The Chihuahua Center, the church group that’s out there, is doing an excellent job. We support them…we’ve been able to handle the numbers that we have now, but we’re always more worried that they’re gonna drop off more than the 100-150 a day. If they come and drop off 200 or 300, we probably don’t have enough transportation to get them out on the same day. Then we have to start housing people, feeding people, and that turns into a bigger problem…the federal government, I hope, will give us some help…at least reimburse us for the monies that we’re spending on a problem that really is what I believe is a federal problem and not the local City of Del Rio problem.
We need to spend some money on a new city hall…many years that’s been pushed down the list…that’s gonna cost us about $15 million. We’re gonna need to invest some money…on the generators that we just had the big problem in the snowstorm…our wastewater treatment plant was down, the substation for the sewer system were down. That’s gonna cost us several million dollars. It’s a balancing act. Do we keep just doing the streets, or do we start taking care of some of the other things? I, for myself, feel like we need to take care of some of these other items.

You’re never too far from home. At least in Steven T. Webb’s case.
The newly elected City of Del Rio councilperson — at-Large, Place A — isn’t a native Del Rioan but feels connected to the Queen City.
“The one thing that struck me about this town…it was very similar to where I was from…it was like coming home,” Webb told the Texas Times in a phone interview.
Webb is serving his first term as an elected official recently winning a runoff election for the at-Large, Place A seat. With his love of the city pinned to his sleeve, he feels love in the form of progress is what the city needs. He believes it’s crucial and defined by economic growth. In other words, attracting business to Del Rio.
“What can we do to make it better? What can we do to provide a better service as a city? What can we do to bring in businesses? How do we encourage people to come to Del Rio? And we’ve got a lot to offer,” Webb said.
The city is not only on his sleeve but in his blood. After retiring from a nearly 34-year career with the Del Rio Police Department, Webb still found himself discussing citywide issues with residents. The suggestion was made that he run for office. But Webb retorted that he had no interest in being a “politician.”
“Somebody says, ‘Why don’t you run for city council?’ and I was like, ‘But I’m not a politician. I’m a mover and shaker but not a politician,’” he said.
But the person told him it wasn’t about being a politician, it was about caring. And Webb cares for Del Rio. He’s determined to make the city better.
The former police officer who achieved the rank of captain believes his experience on the force has positioned him well for the duties of councilperson. His time spent as a member of local law enforcement in the community enabled him to garner invaluable insight into the city and its operations.
“After working for the city for 34 years seeing the inner workings, seeing the community as a whole, I’ve probably driven every inch of the city,” Webb said.
Originally from Parkersburg, West Virginia, he graduated from El Paso’s Irvin High School in 1970 and had planned to attend one of the service academies after receiving a nomination from the late Congressman, Henry B. González. But Webb changed course and enlisted in the U.S. Air Force, his service spread over South Dakota, Alaska, Thailand and lastly at Dyess Air Force Base in Abilene.
Webb’s first visit to Del Rio was in the summer of 1973, and he came to the city permanently in March of 1974 feeling like he was led here but the clarity of purpose was absent from the equation.
“There was just something about Del Rio when I first got here,” he said. “You get this weird feeling this is where you got to be. This is where you’re supposed to be. And you really don’t know the reason.”
Webb is married to Linda Guanajuato Webb — board vice president of the San Felipe Del Rio Consolidated Independent School District — and has two adult sons and three adult stepdaughters.
The nascent councilperson said he has visited all of the sites where city projects are being considered or are already underway and has studied every plan and visited with many city departments.
“I have already visited departments who said… ’the city council never comes to visit us,’” he said. “I have to know what you do, how you do it, in order to make a determination on what you need and what we need to do for you as a council.”
Webb says he is a hands-on person. He volunteered at the civic center last month, helping with Covid-19 vaccinations.
“The more that you can be hands on in our community as a councilperson, the more the people will reach out to you and tell you what’s going on,” he said.
But Webb still doesn’t have a crystalline answer to the reason why he is here. “If it’s God’s plan for me then that’s where it is.” And asked what he would like his legacy to be, he said, “Webb made Del Rio grow.”

Dysfunction permeates all levels of politics, from the top of the federal heap to local city councils.
Del Rio is certainly not immune to it. Some would argue it is the epitome of bad government. Whatever the case may be, two new council members have a chance to steer a perceived wayward ship right. One of those is Alexandra Falcon Calderon, a native Del Rioan.
In a city and county where incumbents frequently go appallingly unchallenged, and popularity seems to trump substance in contested races, nascent policymakers are a welcomed sight.
Sworn in during November, Calderon represents District III, which she said needs some adjustments.
“A lot of things have not been done in this district,” she said. “It’s been neglected.” Oversight or lack of prioritization have kept the district in need. “Communication is what’s lacking, and leadership…and working together is very much needed.”
Supporting the cultural aspects of the community, specifically for the children, alleviating the volume of trash in the district and the development of small businesses are primary goals.
“In reality, the whole of it is not to forget the south side of Del Rio,” she said.
Calderon, a small business owner for more than 20 years, has always been very involved in the community. She is the president of the Del Rio Downtown Foundation, and locals have sought her advice on business, personal or civic-related issues throughout the years. She feels this has built a platform of trust within the community. These reasons compelled her to run for the city council seat.
“The seat is coming up open. I’m a Del Rioan. I’m from District III. All my life, I’ve been District III…I live in the same house,” Calderon said.
She ran her campaign without any staff, saying that direct contact with voters is a more effective way to cultivate rapport than to have a worker speak for you. COVID-19 required her to campaign heavily through social media and supplement it through print media. “I did it the best I could, and here I am.”
“Here I am,” wasn’t so easy. Calderon barely won. The metaphorical margin of victory didn’t even measure the width of a ballot. Her race against the opponent, Silvia Ojeda, ended with 1,214 votes to 1,212 votes, respectively.
Calderon said she is there to help the entire city, not just her district. “I’m going to be open to the whole city of Del Rio. I’ve always said that.”
That means solving the water billing issues, which supposedly is occurring, but Calderon insists she will follow-up on the city’s progress to make sure something concrete is underway.
The lingering resurfacing project of the city streets was an agenda item at her first meeting. “The streets is [sic] something that is a priority all the time…There is money. I don’t like where it’s moved around.”
Franchise tax revenue is supposed to be earmarked for roads and not to be used or borrowed for other expenses or projects, Calderon told the Texas Times.
“Then they come around and say there’s no money for streets. There was money and there is money.”

Face to Face: VV County Republican Chairman Frank Lopez Jr.

Politics isn’t for everyone. Only the idealistic, well-intentioned changemaker or the power-hungry, self-serving megalomaniac.
Val Verde County Republican Chairman Frank Lopez Jr. is the former.
The retired U.S. Border Patrol agent takes the role very seriously, displaying a self-effacing yet purposeful demeanor.
He is opposed to open borders and socialist ideology guiding the American economy and public policy and all about clutching a conservative perspective of America, which includes less regulation, judicious individual freedom and pro-entrepreneurship.
“It’s not about demonizing people or anything like that. Either you embrace one vision of America, or you embrace a different vision of America…pro-family; pro-life; honestly; it’s marriage, one natural man one natural woman for life; economic entrepreneurship and creativity,” he said.
Lopez began his chairmanship in August, taking over local GOP duties from the outgoing Fernando Garcia at a time when the numbers indicate the Republican vote in the county has surged.
He said the increase is a result of promotion via social media platforms and newspapers. But also noted that the District 23 Congressional primary race in 2019, comprised nine Republican candidates, which amplified the Republican Party locally through a slew of advertising.
Promotion, coupled with concerns about the direction of the Democratic Party, was another factor for the increase in popularity of the GOP in Val Verde County Lopez said. He feels identification with Christian pro-life agendas and border security have played a role in why there has been an uptick in Del Rioans voting Republican.
“I think a lot of folks here in Val Verde County are center-right. We talk about family, we talk about children, the prosperity, careers and the future.”
Originally from McAllen, Lopez moved to El Paso with his family when his father became a Border Patrol agent, later joining the Army serving with the military police in Honduras and former West Germany. After his military service, he attended college but left to pursue a career in the Border Patrol, which brought him to Del Rio. Lopez is married and has adult twin sons. He was the first chaplain in the federal law enforcement agency’s chaplaincy program.
After spending 30 years in the Border Patrol, Lopez reached out to Garcia in late 2018, expressing an interest in getting a political foot-in-the-door. He eventually joined the campaign of Republican congressional candidate, Raul Reyes, becoming his campaign manager. Reyes lost in a runoff to candidate Tony Gonzales who lost to Democrat Gina Ortiz Jones in the November election but it brought Lopez through the door.
“So the direction of the Republican Party, the way I want to take it here in Val Verde County is to identify and encourage people to run for office, every conceivable office…that’s my goal,” he said.
Lopez has already implemented programs to expand the party’s sphere of influence in the area. He started the Young Conservatives Club of Val Verde County to begin grooming the next generation of conservative leaders and is hoping to stimulate an interest in running for office through a speaker series called, “CHAMPIONS,’ or Conservative Heroes, Advocates, Mentors, Patriots, Impacting Our Nation. “It’s folks who will champion the cause, who will champion the concerns and needs of the people.”
The series aims to bring in national-level conservative thought leaders and doers to Del Rio. Allen West — Chairman of the Republican Party of Texas — was the first series speaker.
“We bring speakers to kind of fire up and energize the base.”
He said voters in Del Rio carry a lot of weight in non-local elections. In particular, Congressional District 23, state Senate District 19 and the Texas Court of Appeals.
“That’s why we need to, at the county level, identify and field conservative Americans and get them into the Republican party,” he said.

As pandemic woes and shortfalls still linger for many communities and businesses across the nation, some resourceful people have found ways to remain viable through convenience and accessibility.
In Del Rio, the businesses of Rick and Spanky Martinez aptly personify this model.
The couple saw opportunity amid the health-order restrictions and chaos and took direct action in the form of Five Points Market.  
“During quarantine, everything got shut down,” said Spanky. “A lot of the farmers’ markets got shut down. A lot of the art shows got shut down. This actually came because of that.”
The idea for the market germinated while the couple attended weekend events and wondered why the vendors there weren’t offering products in a brick and mortar setting. 
Consequently, the confluence of the virus and their idea turned Five Points Market into a reality and a successful endeavor as business has been booming.
Rick and Spanky prefer to deal with smaller producers who exude excitement about their creations rather than out-of-state distributors that are a cog in the corporate supply chain.
Five Points Market’s goods are also insulated from pandemic challenges Spanky said. Focusing only on Texas products that aren’t delivered via second or third parties, the Martinez’ can consistently provide customers with their products. 
“If anything does happen and we do have another shutdown or anything like that, we are able to go drive…anywhere around Texas we can actually drive and pick up your products,” she said. “We’re not limited to what products you can have and what products you can’t have.”
The Martinez entrepreneurial journey in Del Rio began three years ago at Del Rio Vapor formerly located on Highway 90 heading east out of town. In 2017, the owners sold the business to them. Rick had already been working there. And the second edition of Del Rio Vapor was born. Within six months, they overhauled the advertising, created relationships with numerous distributors and moved locations. Business picked up.
Their singularity of purpose with Del Rio Vapor is to wean people off of nicotine and vaping. That was the intent of the former owners too.
“We still stick to the original program,” Rick said. “And the original goal is to get people off of anything that they’re inhaling, completely.” 
He said continuing to sell nicotine products to people who don’t need it is akin to being a drug dealer. “It’s like selling medication to someone that doesn’t need it.”
The couple says they have helped nearly 9,000 people quit smoking and vaping.
The couple now owns three establishments in the Buena Vista section of town all located in the strip mall on Margaret Lane by The Spot.
The third business is a CBD shop which opened its doors in 2019. Healthy commerce has kissed that business too. “We got the highest legal-grade products in Texas,” Rick said. 
Rick is a native Del Rioan and Spanky is from Rocksprings. They met in Kerrville and were married there relocating to the desert confines of Del Rio a decade ago.
Most of the merchandise at Five Points Market is exclusive and can only be purchased there or at arts and crafts festivals or farmers’ markets statewide. Several of the items don’t have an online presence.   
Almost all of the products are Texas-made and naturally produced. Their items have a wide geographical range as well; unique honey from Quemado, gourmet pasta from Round Rock—the sauce in the flour, epic herbal teas created in Seguin and pottery made completely out of Rio Grande clay by an artisan in Eagle Pass.
Those are just a few examples from the array of specialty products that are smartly displayed throughout the well-lit and exceptionally clean store.
Additionally, Five Points has fresh organic or hydroponic produce — longer shelf life than organic — every Friday.
But their soda pop is the prime seller. Made at the famous Dublin Bottling Works in Dublin, Texas, the first plant to bottle the iconic Dr. Pepper soft drink, Five Points began with 12 cases in its first week of operation then soon increased that to 24 cases and now are up to 60 cases per week. The natural beverage is made with pure cane sugar and holds its carbonation extremely well. 
“I left one open about halfway and the next morning I figured it’s going to be a flat soda so I just dumped it out in the sink. When I dumped it out it was fizzing everywhere…so the next day I did it again but I left it out and I drank it and I was like, ‘Whoa, this is still like you just opened the bottle.’”
The pleasant and satisfying revelation of Spanky’s experience simply invites and begs everyone to visit Five Points Market and own their experience with one of the many distinctive and useful products that line the shelves and inhabit the display cases.